Explore Departments:
JCPenney Annapolis Mall Apparel & Accessories
Store hours
Open 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 9:00 PMOpen 11:00 AM - 9:00 PMOpen 11:00 AM - 7:00 PM
| Day of the Week | Hours |
|---|---|
| Mon: | 11:00 AM - 8:00 PM |
| Tue: | 11:00 AM - 8:00 PM |
| Wed: | 11:00 AM - 8:00 PM |
| Thur: | 11:00 AM - 8:00 PM |
| Fri: | 11:00 AM - 9:00 PM |
| Sat: | 11:00 AM - 9:00 PM |
| Sun: | 11:00 AM - 7:00 PM |
Store Services
Categories We Carry
)
About JCPenney
Whatever you’re shopping for, the Annapolis Mall JCPenney department store has looks you’ll love at amazing prices. Explore all your favorite brands of apparel, shoes, and accessories for women, men, and children. When it comes to finding the perfect fit, we've got the whole family covered. Shop misses, plus, petite, tall, and maternity clothing for women and find a wide selection of big and tall clothing in our men’s store. Shop slim, plus, and husky sizes for kids of all ages in Annapolis, MD. We even offer extended sizes in shoes. Look great from head to toe—and outfit your home from top to bottom with our inspiring selection of home decor, furniture, bedding, and houseware. From everyday essentials to affordable luxury, you’ll find everything you need to make your home comfortable, functional, and a unique expression of your personal style. Visit your Annapolis Mall, Annapolis, MD JCPenney department store for styles that flatter and prices that wow.
Frequently Asked Questions
Recent Google reviews for JCPenney Annapolis, Maryland
4.2/5(729 reviews)
- 3/26/20255/5Response from JC Penney3/27/2025Thank you so much for your business and feedback, Julio! If any of your friends or family need help, please let them know about us!
- 3/25/20255/5Always reliable for men's dress clothes for my husband. I can typically find good deals for myself as well! Sad to see it go.Response from JC Penney3/25/2025We are sorry to hear about your experience, Hannah. Our team is committed to making things right for you. Please reach out to us by calling 1-800-322-1189 or chatting with us so we can promptly resolve this issue. Thank you for bringing this to our attention.
- 3/18/20254/5Sad to see them closingResponse from JC Penney3/19/2025Hello Cha. Thank you for your sentiment. We understand how you feel, and we appreciate your support over the years. It's always hard to say goodbye, but we're grateful for the memories and experiences we've shared with our wonderful customers like you.
- 3/10/20255/5Please don’t close our J.C. Penny Store in Annapolis. You have loyal customers who need you to stay in Annapolis.Response from JC Penney3/11/2025Hello Aida, thank you so much for your heartfelt message and for your loyalty to our JCPenney store in Annapolis. We understand your concern and appreciate you taking the time to share how important our store is to you and the community. We value your patronage and will certainly pass your feedback along to our leadership team.
- 3/6/20255/5Response from JC Penney3/7/2025Hello Kelly. Thank you for the 5-star rating. We are happy to hear that you stopped into to shop with us. We hope that you were able to find some wonderful quality items at great prices. We enjoyed having you shop with us, and we hope that you will shop with us again soon.
- 2/8/20255/5Response from JC Penney2/8/2025Hello Charlotte, thank you for the 5-star rating. We are happy to hear that you stopped into to shop with us. We hope that you were able to find some wonderful quality items at great prices. We enjoyed having you shop with us and we hope that you will shop with us again soon. We look forward to seeing you again soon!
- 2/3/20254/5It’s a large store, but it’s closing this location.Response from JC Penney2/4/2025Thank you for the 4-star rating. We know that there are many choices out there, and we're glad you chose us! You may check us out on JCPenney.com. We have a wide variety of items to choose from online and we offer easy returns. We hope to see you soon. Have a great day!
- 1/13/20255/5My heart is broken that it is closingResponse from JC Penney1/14/2025Hi Chess! We are sorry to hear about your experience and we are committed to making it right. Please reach out to us at 1-800-322-1189 or chat with us so we can address and resolve the issue promptly. Thank you.
- 1/13/20255/5Great products and pricesResponse from JC Penney1/13/2025Hi Liz Beachy, Thank you for rating us! We are thrilled to hear that you had a positive experience. Your feedback is invaluable to us as we strive to continuously improve our services. Please let us know how we can further enhance your experience by sharing your suggestions.
- 12/5/20245/5Leading up to the Thanksgiving Holidays I visited the JCPenney store in Annapolis Mall, I wanted to buy dress shirts for my husband, and I found quite the deal in the men’s section (buy one get one FREE!) You see, the day before thanksgiving was his birthday and this is a store I have been going to for over 16 years to buy his shirts. When I got to the cashier (Jane), I was told that was not the case, I would have to pay full price for the shirts. I told her what the sign said in the men’s section. Jane was genuinely nice, because while I was there pondering ‘should I put back one of the shirts’ she asked if I wanted to check with a manger just to verify? I gladly said yes! The manager (Nerly) came over and we explained the situation to him, he was so kind and said he would go and check the section where I got the shirts. Afterwards he came back and said that I did in fact see correctly but the sign was not for those shirts. Simply means that I would be going home with a free shirt. Thanks to the courteousness and professionalism of Jane and Nerly I had a wonderful experience. Overall, the team at JCPenney demonstrated excellent customer service, and I left the store feeling valued and satisfied. I highly recommend this JCPenney location for anyone looking for a pleasant and hassle-free shopping experience. Kudos to the entire team for their hard work and dedication!Response from JC Penney12/6/2024Hi Kimmone! We appreciate you taking the time to rate us, Kimmone! We are thrilled to hear that you had a positive experience. We can't wait to welcome you back on your next visit.
- 12/4/20245/5Response from JC Penney12/5/2024Thank you, Donna, for taking the time to rate us! We are thrilled to hear that you had a positive experience with us. We can't wait to welcome you back for your next visit. If you have any more feedback or questions, feel free to reach out to us. Your satisfaction is our top priority!
- 11/4/20244/5I love being able to shop online and pick up in the store. Also, the staff have always been helpful.Response from JC Penney11/5/2024Hi Lancer, we're thrilled to hear that you enjoy our online shopping and in-store pickup service! It's great to know that our staff has been helpful as well. We're always striving to improve our customer experience, so thank you for your kind words. We look forward to serving you again soon!
- 10/18/20244/5Response from JC Penney10/18/2024Hi Nadia, thank you for taking the time to rate us! We're thrilled to hear that you had a good experience. We're always looking to improve, so if you have any suggestions on how we can make it even better, please let us know!
- 10/16/20245/5I'm a long time fan/shopper of JCPenney stores. My first time shopping at this particular JCPenney location. It's a nice store. Lots of different styles and options to choose. Great Customer Service as they went out of their way to find the sizes we needed. I will definitely visit again when in the area. 👍🏾Response from JC Penney10/17/2024Thank you, Neal, for taking the time to rate us! We are thrilled to hear that you had a positive experience with us. We can't wait to welcome you back for your next visit.
- 10/14/20245/5Response from JC Penney10/14/2024Thank you, Nagbonma, for taking the time to rate us! We are thrilled to hear that you had a positive experience. We can't wait to welcome you back on your next visit.
- 10/12/20244/5Response from JC Penney10/13/2024Hi Nicole, thank you for the 4-star rating. We really appreciate it. We would love to know how we can make your four-star rating even better and turn it into a five-star rating. Please let us know how we can improve your experience with us. We value your input and want to make sure you have the best possible experience. Thank you again for your feedback!
- 10/12/20245/5Response from JC Penney10/13/2024Hello Vanessa! We are thrilled to hear that you had an absolutely five-star shopping trip at this location. We hope you were able to purchase something totally awesome and truly enjoy our valued JCP customers. We want them to experience everything JCPenney has to offer. We hope to see you again soon.
- 8/9/20241/5Stopped in the store to purchase a pair of sun glasses. When I was ready to checkout, I couldn’t find an employee working the checkout station closest to me, so I had to walk around to look for a clerk. We ended up in the mattress section and I asked the lady there if she could check us out. She said yes, then spotted my husband holding a sleep number bag. She asked if we bought a bed. We said yes. She then said “you spent that much money for a blow up mattress”…I told her she was rude and that we’d look for someone else to check us out, and proceeded to walk the store until I found another available clerk at a checkout station. 1. Your employee needs training. This “tactic” only shames and embarrasses your customers (and I feel none of these things now, but initially felt both) 2. It’s down right rude 3. It’s absolutely none of her business what we purchase and where we purchase from. 4. She has made certain I will never buy a mattress from JCpenny moving forward. I really hope JCpenny takes this review to heart and address this issue with the employee. Female, older lady, longer hair, working mattress section around 630pm on Friday, August 9.Response from JC Penney8/11/2024Hi Tirro, we apologize for the unpleasant experience you had at our store. We understand your frustration and disappointment with the employee's behavior. It is unacceptable for our associates to make customers feel embarrassed or uncomfortable. We take customer feedback very seriously and will use this information to address the situation with the employee. We want to assure you that this type of behavior is not tolerated and is not representative of our company values. We value your business and hope you will give us another opportunity to provide you with excellent service. Thank you for bringing this matter to our attention.
- 8/4/20245/5Response from JC Penney8/5/2024Hello Mohammad. Thank you so much for the 5-star rating. There is nothing that could make us happier than to hear from a satisfied JCPenney customer. We appreciate your support and loyalty to our company. Have a marvelous weekend and we hope to see you soon!
- 7/2/20241/5I wanted to get an early start to Christmas shopping, and I wanted to purchase a large amount of jewelry, and furnishings for our home that we just bought, but because you told me that I would have to limit my purchase, I’m going to shop elsewhere, I have an American Express Card , so that’s what I’ll do , you’ve just lost a customer. Mrs. Evelyn QuarlesResponse from JC Penney7/3/2024Hello Evelyn. We are incredibly sorry to hear about your experience at our store. We understand your excitement about decorating your new home and getting a head start on Christmas shopping, and it sounds like our limitations on your purchase fell short of your expectations. Please accept our sincerest apologies for any inconvenience this caused. We value your business and would never want to lose a customer like you, especially an American Express cardholder. Would you be open to discussing this further? We'd love to understand the specifics of your purchase and see if there's anything we can do to rectify the situation. Perhaps there were alternative solutions we could have offered, or we could explore ways to accommodate your large purchase within our policies. We are committed to providing exceptional customer service, and your feedback helps us improve. We hope you'll give us another chance to earn your business.
- 6/15/20243/5A pair of adidas nmd for $20? 3 clearance sections??? Im a fan but 75% of the sneakers did not list the price. Why do stores do that, esp in MD? Get frustrated, I leaveResponse from JC Penney6/15/2024Hello Brien, We are sorry to hear of your less than perfect shopping experience with us. We would like to assist you further with this matter. Please send us a private message on one of our social media platforms and explain your experience to us there. We look forward to hearing from you soon. Thank you for being a valued JCPenney customer.
- 5/26/20245/5Nice store and the service was way better than my last several visits to Macy’s or Belk.Response from JC Penney5/27/2024Hi Korling99, thank you for your kind words about our store! We're thrilled to hear that our service exceeded your expectations, especially compared to recent visits to other stores. We strive to provide a welcoming and helpful shopping experience for all our customers. We're glad our team was able to make a positive difference for you. We look forward to welcoming you back soon.
- 5/25/20245/5Response from JC Penney5/26/2024Hello William, thank you for the 5-star rating. We are so happy to hear that you enjoy shopping with us. We bet you found some great items to spruce up your wardrobe at discounted prices! We hope to see you again soon. Thank you for being a valued JCPenney customer.
- 5/2/20244/5Response from JC Penney5/3/2024Thank you for taking the time to rate us, Marcie. We truly appreciate your feedback and are always looking for ways to improve our services. Please let us know how we can enhance your experience in the future.
- 4/27/20245/5Response from JC Penney4/28/2024Dear Bobby, we are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.
Stores near Annapolis Mall
- OPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 7:00 PM7900 Governor Ritchie HwyGlen Burnie
, MD 21061USSTORE:(410) 760-7724(410) 760-7724 - OPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 11:00 AM - 8:00 PMOPEN 12:00 PM - 6:00 PM3401 Donnell DrForestville
, MD 20747USSTORE:(301) 420-3400(301) 420-3400 - OPEN 11:00 AM - 7:00 PMOPEN 11:00 AM - 7:00 PMOPEN 11:00 AM - 7:00 PMOPEN 11:00 AM - 7:00 PMOPEN 11:00 AM - 7:00 PMOPEN 11:00 AM - 7:00 PMOPEN 11:00 AM - 6:00 PM7777 Eastpoint MallBaltimore
, MD 21224USSTORE:(410) 288-5800(410) 288-5800
