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JCPenney Forest Village Park Apparel & Accessories
Store hours
Open 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 12:00 PM - 6:00 PM
| Day of the Week | Hours |
|---|---|
| Mon: | 11:00 AM - 8:00 PM |
| Tue: | 11:00 AM - 8:00 PM |
| Wed: | 11:00 AM - 8:00 PM |
| Thur: | 11:00 AM - 8:00 PM |
| Fri: | 11:00 AM - 8:00 PM |
| Sat: | 11:00 AM - 8:00 PM |
| Sun: | 12:00 PM - 6:00 PM |
Store Services
Categories We Carry
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About JCPenney
Whatever you’re shopping for, the Forest Village Park JCPenney department store has looks you’ll love at amazing prices. Explore all your favorite brands of apparel, shoes, and accessories for women, men, and children. When it comes to finding the perfect fit, we've got the whole family covered. Shop misses, plus, petite, tall, and maternity clothing for women and find a wide selection of big and tall clothing in our men’s store. Shop slim, plus, and husky sizes for kids of all ages in Forestville, MD. We even offer extended sizes in shoes. Look great from head to toe—and outfit your home from top to bottom with our inspiring selection of home decor, furniture, bedding, and houseware. From everyday essentials to affordable luxury, you’ll find everything you need to make your home comfortable, functional, and a unique expression of your personal style. Visit your Forest Village Park, Forestville, MD JCPenney department store for styles that flatter and prices that wow.
Frequently Asked Questions
Recent Google reviews for JCPenney Forestville, Maryland
4.1/5(932 reviews)
- 3/29/20255/5Response from JC Penney3/31/2025Hello Kendra, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to seeing you again soon.
- 3/15/20255/5Response from JC Penney3/16/2025Hello Nubia, Thank you for the 5-star rating. We are happy to hear that you stopped into to shop with us. We hope that you were able to find some wonderful quality items at great prices. We enjoyed having you shop with us and we hope that you will shop with us again soon. We look forward to seeing you again soon!
- 3/2/20255/5BEST JCPENNEY EVER. I went here In March 1 2025 i thought the prices were expensive but it was cheaper than 10 dollars!!!!!!!!Response from JC Penney3/2/2025Hello Aiden, we're absolutely delighted you had such a fantastic experience! Thank you for the wonderful feedback. We're happy you found our prices to your liking.
- 2/17/20251/5I was at this store on February 15, 2025. I purchased items from the home section. The cashier was taking what seem to be a long time with my transaction. Today I happened to check credit account and noticed a gift card purchase for $400 which I did not authorize. It has been reported. I believe it was done at the counter. It was the only store I went to that day. Be careful at this ratchet store.Response from JC Penney2/17/2025Hello Georgianna, we're very sorry to hear about the unauthorized gift card purchase on your account. We take these matters extremely seriously and want to assure you we'll look into this immediately. Since you've already reported the issue, we will cooperate fully with the investigation. Please contact us directly at 1-800-322-1189 so we can assist further. We appreciate you bringing this to our attention.
- 2/11/20251/5If I can travel to come shopping 🛒🛍️ on my day off, y'all can make it to work. Two listings with conflicting info on Google schedule. Even called 🤳 and no message saying closed. Took my chances... It's snow flakes. Not 🚫 the end of the 🌎🌍. This generation soo scarry. Get a grip.Response from JC Penney2/12/2025Hello Erika. We sincerely apologize for the inconvenience you faced due to the conflicting information on our Google schedule and the lack of communication about our closure. We understand how frustrating it must have been to travel on your day off only to find us closed. We are committed to improving our communication and ensuring accurate information is available to our customers. Your feedback is invaluable, and we will take immediate steps to address these issues. Please reach out to us directly at 1-800-322-1189 so we can make it right. Thank you for bringing this to our attention.
- 2/7/20255/5Response from JC Penney2/9/2025Hello Shelia, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to seeing you again soon.
- 1/23/20254/5Response from JC Penney1/24/2025Hello William. Thank you so much for the 4-star rating. There is nothing that could make us happier than to hear from a satisfied JCPenney customer. We appreciate your support and loyalty to our company. Have a marvelous weekend and we hope to see you soon!
- 1/15/20255/5Response from JC Penney1/16/2025Thank you for taking the time to rate us, Sheila. We are delighted to hear that you had a good experience, and we look forward to welcoming you back for your next visit.
- 12/28/20242/5Not enough cashierResponse from JC Penney12/29/2024Hello Jean. We apologize for the inconvenience you experienced due to the lack of cashiers during your recent visit. We understand how frustrating it can be to wait in line, and we are committed to improving our staffing to better serve our customers. Your feedback is valuable to us, and we will take immediate steps to ensure that we have adequate staff available to assist you promptly in the future. Thank you for bringing this to our attention. Please accept our sincerest apologies, and we hope to provide you with a better experience on your next visit.
- 12/25/20243/5Response from JC Penney12/26/2024Hello Ellie. Thank you for the 3-star rating. We are happy to hear that you stopped into to shop with us. We hope that you were able to find some wonderful quality items at great prices. We enjoyed having you shop with us and we hope that you will shop with us again soon.
- 12/22/20245/5JCP is great!Response from JC Penney12/23/2024Hello Majlaton, we are so happy to hear that you enjoy shopping with us. We bet you found some great items to spruce up your wardrobe at discounted prices! We hope to see you again soon.
- 12/13/20244/5Hardly any staff to help with directions or finding what you want.Response from JC Penney12/13/2024Hi Yvonne! We are sorry to hear about your experience and we appreciate your feedback. Please reach out to us at 1-800-322-1189 or chat with us so we can assist you further and resolve any issues you may have encountered. Thank you for your understanding and we hope to improve your next visit.
- 12/4/20241/5Sharon, the jewelry manager was rude, abrupt and not at all helpful to me or the customer before me. I will not shop here again.Response from JC Penney12/4/2024Hello Shaka. Thank you for sharing your experience with us. We sincerely apologize for the behavior you encountered with Sharon, our jewelry manager. It is unacceptable for any of our staff to be rude or unhelpful, and we deeply regret that this happened to you and the customer before you. We are taking this matter seriously and will address it with Sharon to ensure it does not happen again. Your feedback is invaluable in helping us improve our service, and we hope you will give us another chance to make things right.
- 11/20/20244/5Response from JC Penney11/21/2024Hello Belinda. Thank you so much for the 4-star rating. There is nothing that could make us happier than to hear from a satisfied JCPenney customer. We appreciate your support and loyalty to our company. Have a marvelous weekend and we hope to see you soon!
- 10/31/20245/5Variety of brands, good deals (recommended)Response from JC Penney10/31/2024Hello Bassem. Thank you for this five-star rating, we truly appreciate it! We hope you enjoyed yourself and received some fantastic savings! We invite you to shop with us on jcp.com as savings are just a click away! Enjoy a wonderful weekend, and we look forward to your next visit! 😊
- 10/28/20245/5Had everything I was looking for, and very minimal foot traffic.Response from JC Penney10/29/2024Hello Luis. Thank you so much for the 5-star review. There is nothing that could make us happier than to hear from a satisfied JCPenney customer. We appreciate your support and loyalty to our company. Have a marvelous weekend and we hope to see you soon! 😊
- 10/14/20245/5Excellent customer service and great prices.Response from JC Penney10/15/2024Hello Gibson. Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our excellent customer service and found our prices to be great. Your satisfaction is our priority, and we look forward to serving you again soon!
- 10/14/20244/5Response from JC Penney10/14/2024Hello Janice. Splendid! Thank you for this four-star rating, we truly appreciate it! We hope you enjoyed yourself and received some fantastic savings! We invite you to shop with us on jcp.com as savings are just a click away! Thank you for being a valued JCP customer and stop back in soon!
- 10/12/20245/5Absolutely amazing experienceResponse from JC Penney10/13/2024Hello Deborah, we're delighted to know that you had an absolutely amazing experience. Our team strives to provide exceptional service, and your feedback is invaluable. We hope to see you again soon.
- 10/1/20245/5Great 👍Response from JC Penney10/2/2024Hello Damone. Thank you so much for the 5-star rating. There is nothing that could make us happier than to hear from a satisfied JCPenney customer. We appreciate your support and loyalty to our company. Have a marvelous weekend and we hope to see you soon! 😊
- 8/28/20245/5Response from JC Penney8/29/2024Hello Ana. Thank you for the 5-star rating. We know that there are many choices out there, and we're glad you chose us! We look forward to seeing our valued customer again soon!
- 8/22/20245/5Response from JC Penney8/22/2024Hello Delisa. Thank you for the 5-star rating. We know that there are many choices out there, and we're glad you chose us! We look forward to seeing our valued customer again soon!
- 8/16/20243/5Response from JC Penney8/18/2024Hello Annette, thank you for the 3-star rating. We are happy to hear that you stopped into to shop with us. We hope that you were able to find some wonderful quality items at great prices. We enjoyed having you shop with us and we hope that you will shop with us again soon. We look forward to seeing you again soon!
- 8/4/20245/5Response from JC Penney8/5/2024Hello Ana, thank you for the 5-star rating. We are happy to hear that you stopped into to shop with us. We hope that you were able to find some wonderful quality items at great prices. We enjoyed having you shop with us and we hope that you will shop with us again soon. We look forward to seeing you again soon!
- 7/20/20241/5I am a 78 year old women. I do not get on elevators. I always get on the escalators. I do not know why the escalators at 3401 Donnell Drive in Forestville, MD is always broke. How long does it take to repair the escalators. When I walked down the escalator steps a women who was one of the managers started hollowing at me and was very rude. Please get the escalators repaired so I will not have to go through this disrespect.Response from JC Penney7/21/2024Hello Ethelyn. We are so sorry to hear about your recent experience at 3401 Donnell Drive in Forestville, MD. We understand how frustrating it must be to consistently encounter a broken escalator, especially when you prefer not to use elevators. We sincerely apologize for the manager's rude behavior. There is absolutely no excuse for disrespecting a valued customer like yourself. We will be addressing this incident with the manager to ensure such behavior never happens again. Regarding the escalator repairs, we are taking your feedback very seriously. We are working diligently to get the escalator at 3401 Donnell Drive fixed as soon as possible. Unfortunately, we cannot provide a specific timeframe for completion at this moment. However, we can assure you that it is a priority, and we will keep you updated on the progress. In the meantime, we would like to offer our assistance. If you are ever unable to use the stairs due to mobility limitations, please do not hesitate to reach out to a staff member for help. We are happy to provide any accommodations necessary to ensure a pleasant and respectful experience for you. We appreciate your patience and understanding.
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